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Noticeboard

 

Hearing Service

There is a walk in hearing service being held at the Neaman Practice every 3rd Wednesday of the month.  The service in available to patients who would like to get a hearing check or to get their hearing aid checked or repaired. The replacement of batteries for hearing aids for Bart patients is still available via Sue (Business Manager). 

 

 

 

NOTICEPATIENT NOTICEBOARD

 Welcome

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

General Data Protection Regulation 2018 (GDPR)

GDPR is a Europe-wide regulation covering data protection and privacy for all individuals within the European Union. The practice has published its Privacy Notice which allows patients to see how the practice looks after the medical information we have about our patients.

Please click on the link below to view the notice – copies are available in the practice.The Neaman Practice Privacy Policy

If you have any questions, please email the practice at Theneamanpractice@nhs.net

NOTICE

The Neaman Practice would like to invite you to attend the next Patient Participation Group Meeting on:

Thursday 28th June 2018

6.30pm-7.30pm

PPG Meeting Invite

Primary Care GP Extended Access Centres

There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients.

Urgent and routine appointments with a GP, either same day or in advance are available at any one of our five primary care GP practices, making it much easier to get the care you need at a location that is convenient for you.

Who can access the service? Patients registered with a City and Hackney GP practice can book an appointment at the service through their GP practice. These appointments are not suitable for all types of problems. (NB This is not a walk-in service)

What are the opening times?

The opening hours are 4pm - 8pm weekdays and 8am - 8pm weekends and Bank Holidays. 

How do I book an appointment? For now you book an appointment by contacting your own GP practice however, direct booking is in the pipeline.

Extra evening and weekend appointments available at:

 

Monday-Friday

4pm-8pm

Saturday

8am-8pm

Sunday & Bank Holidays

8am-8pm

Nightingale Practice

10 Kenninghall Road

London E5 8BY

 

 

 

 

The Hoxton Surgery

12 Rushton Street

Hoxton N1 5DR

 

 

 

 

Richmond Road Medical Centre

136 Richmond Road

London E8 3HN

 

 

 

The Neaman Practice

15 Half Moon Court

London EC1A 7HF

 

 

 

 

Stamford Hill Group Practice

2 Egerton Road

London N16 6UA

 

 

 

 

What can I expect at a consultation with a GP? One of the added benefits of the primary care extended access service is that the GP will have access to view your medical record during your visit to the primary care access centre. Having access to view your medical record means that the clinician will have a greater understanding of your medical history and health needs and can then choose the treatment that is right for you. The clinician will ask you for your consent before accessing your medical record.

Using this service will not affect your registration at your usual GP practice.

Who will have access to my medical record? Once you have consented, only authorised staff within the service will have access to view your medical record. Clinicians can only review your medical record if you have given your expressed consent. If you do not consent then the GP will not be able to continue the consultation. Your medical information will be treated with the strictest of confidentiality.  All City and Hackney GP practices have agreed to sign up to a data sharing agreement which sets out what information will be shared, how and when.

What if I don’t want my medical records to be shared? If you don’t want your medical records to be viewed then you will need to tell the receptionist or GP at your own practice when they are booking the appointment. They will then offer you an appointment at your own GP practice.

Your views and feedback about the primary care extended access service. At the end of the consultation with the GP you will be asked to complete a patient experience survey. Your views and feedback are important and will help us to make improvements.

Tests and referrals

The GP’s in these centres will send any requests for tests and referrals back to your own GP practice to action – in a small number of cases your own GP practice might recommend a different management plan to the extended access GP.

Medical Advice whilst abroad

The staff at Neaman Practice can no longer offer advice to patients who are abroad and require medical advice . All patients are asked to seek local medical help whilst abroad and out of the UK.

All patients are welcome to seek medical help and advice from the Neaman Practice once they are back in the UK.

All test results, hospital appointments chase ups, referral queries, immunisation, travel vaccination queries etc must be done once your return to the UK.

If the request for information is urgent, please put it in writing and we will look at it depending on individual circumstance. Please email us on theneamanpractice@nhs.net.

Please note: In the case of an EMERGENCY and you are abroad, your GP will try and contact you with the information provided to us, however it is the patients responsibility to seek local help based on their medical history and needs.

Appointments

We know our clinics are extremely busy and we try our best to keep to time, but with complex problems and medical emergencies we realise this is not always possible and we truly appreciate your patience.

 

Please remember that our GP appointments are 10 minutes long and we may not be able to deal with multiple problems in one appointment.

 

Please let us know if you are booking an appointment for a pregnancy check as we will need to allocate you more time with the doctor

Thank you for your understanding

 

 

 

(Site updated 20/06/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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