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What to do when we are closed?

  • If you need medical help fast but it’s not an emergency call NHS 111
  • If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.
  • you need health information or reassurance about what to do next

Out-of-hours services are provided by NHS 111 during the following periods when the surgery is closed

  • Every evening from 6.30pm until 8.00am Monday to Friday
  • Every weekend from 6.30pm Friday evening until 8.00am Monday morning
  • Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
  • During normal practice opening hours, the practice remains your first point of contact for all routine requests.

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

There are also Walk in centres/A & E departments at:

  • Soho NHS Walk-in Centre, 1 Frith Street, London, W1D 3HZ  Tel: 020 7534 6500
  • Guy's Hospital Urgent Care Centre (8am - 7pm), Ground Floor, Tabard Annexe, Great Maze Pond, london SE1 9RT Tel: 020 3 049 8970
  • St Thomas' Hospital A & E, Westminster Bridge Road, London, SE1 7EH  Tel: 020 7 188 7188
  • The Homerton Hospital A&E,Homerton Row,E9   Tel: 020 8 510 7120/5900/5793
  • North Middlesex Hospital,Sterling Way,Edmonton,N18   Tel: 020 8887 2398/2544

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website