What to do when we are closed?
- If you need medical help fast but it’s not an emergency call NHS 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
- Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
- you think you need to go to A&E or to another NHS urgent care service
- your GP surgery is closed and you need healthcare advice
- you don’t know who to call for medical help.
- you need health information or reassurance about what to do next
Out-of-hours services are provided by NHS 111 during the following periods when the surgery is closed:
- Every evening from 6.30pm until 8.00am Monday to Friday
- Every weekend from 6.30pm Friday evening until 8.00am Monday morning
- Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
- During normal practice opening hours, the practice remains your first point of contact for all routine requests.
When to call 999
Call 999 for life threatening emergencies such as:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain.
There are also Walk in centres/A & E departments at:
- Soho NHS Walk-in Centre, 1 Frith Street, London, W1D 3HZ Tel: 020 7534 6500
- Guy's Hospital Urgent Care Centre (8am - 7pm), Ground Floor, Tabard Annexe, Great Maze Pond, london SE1 9RT Tel: 020 3 049 8970
- St Thomas' Hospital A & E, Westminster Bridge Road, London, SE1 7EH Tel: 020 7 188 7188
- The Homerton Hospital A&E,Homerton Row,E9 Tel: 020 8 510 7120/5900/5793
- North Middlesex Hospital,Sterling Way,Edmonton,N18 Tel: 020 8887 2398/2544